• Burger King

    Burger King

    Ghai Management Services was worried about their network being breached by hackers and customer credit card data being stolen. Burger King Corporation made it clear that it’s up to the franchisee to create a safe environment for their guests. If they didn’t, they could be liable for hundreds of thousands of dollars in fines, fees and penalties. The franchise owner sought outside assistance to achieve PCI compliance.

  • Dairy Queen

    Dairy Queen

    Terri Fote needed an affordable, simple, quick and effective PCI compliance solution. Additionally, she knew that the credit card industry had created guidelines to protect credit cards against data breach. The challenge was finding a way to quickly implement the standard which has many complex requirements.

  • Apex Digital Solutions, Inc.

    Apex Digital Solutions, Inc.

    As a premier IT services and support company, Apex Digital Solutions, Inc. was seeking a reputable partner to help expand their offering into wireless solutions. With future trends including mobile payment initiatives and interactive loyalty programs, Jason Lambiris, CEO, saw a need to provide wireless capabilities to his customers today.

  • Mexican Restaurants, Inc.

    Mexican Restaurants, Inc.

    With company ownership of Casa Ole, Crazy Jose’s, and several other brands, Mexican Restaurants, Inc. (MRI) is responsible for securing all 54 company owned locations and the networks they operate on.

    MRI’s IT Director, Greg Church, maintained an all in-house data security and a Payment Card Industry Data Security Standard (PCI DSS) compliance program for the corporate office and all of the restaurants. Although a skilled, technical professional, Church was not a PCI security expert. The initiative to achieve PCI compliance far exceeded his available resources and mandated timeframe.

  • Fast Food Franchise Security Breach

    Fast Food Franchise Security Breach

    This fast food franchise relied upon the point-of-sale (POS) software reseller to be their de facto IT department. The reseller performed a standard installation of the POS software and associated hardware at each location. At some point, the environment was breached. Malicious software, also known as malware, was installed on their network. Malware is designed to either to cause damage or steal information from a system, or both. As a result of the original configuration, at least two of the eight locations had credit card data stolen from the systems electronically.

  • Managed VPN vs. Frame Relay

    Managed VPN vs. Frame Relay

    For several years, this company relied on a Point-to-Point Frame Relay network that relied upon the corporate office connection and supported the individual stores. This allowed the IT support staff to securely communicate with the stores about supporting technical issues, while managing all communications centrally. Credit cards were processed over the Internet by exiting the Frame Relay network and invoking an Internet session via the corporate T-1.

    As the business grew, this setup required too much bandwidth to work effectively. Also, the network topology had a single point of failure: the corporate office. If the Internet connection went down at the corporate office, credit card processing failed at all 24 locations.

  • Town & Country Grocers

    Town & Country Grocers

    Jason Villmer, IT Manager for all Town & Country Grocers’ locations, needed a comprehensive PCI compliance and security solution. Although Villmer possessed 10 years of IT experience with the company, he lacked the time and manpower to implement an effective plan to protect the network. With a tight deadline to meet all of the requirements and the threat of harsh fines for non-compliance looming, Villmer wanted a single source PCI solution that would meet all of his needs immediately and would be flexible enough to protect against a wide range of security threats in the future.

  • Sinclair Oil

    Sinclair Oil

    Sinclair, a recognized brand with more than 2,500 convenience stores, needed to secure its dealers’ POS systems to achieve PCI compliance. Sinclair owns the Merchant ID for all of its distributor and dealer-operated convenience stores, and the company needed to help their distributors and dealers protect their POS systems from malicious malware, hackers and other threats.