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Thank you for your interest in participating in this survey. We have reached out to hundreds of retail executives, such as yourself, with the goal of gaining market insights to better serve the industry. Your answers will help us better understand how the COVID-19 pandemic is affecting the retail industry in North America and how IT departments have adapted and evolved to meet new business requirements. In exchange for your valuable time responding to this 16-questions survey, we’re offering a  $75 Amazon Gift Card  and  a  summary of our statistical findings*.

Note:  This offer is personal and non-transferable. We will deliver the Amazon gift card to you by phone or e-mail within a week of submitting the survey, after we’ve processed your answers. The sharing of the aggregated statistical findings will depend on the number of respondents to the survey, so to ensure we provide valuable insights from a sizeable amount of data. The delivery of the summary report will take place after we have analyzed results.

Rate from 0 to 10 how much has the COVID-19 pandemic affected your retail business, whether positively or negatively.
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How has the crisis affected IT budget?
How much longer do you believe the effects of the pandemic will affect consumer behavior?

Is your business planning to open new locations in 2021?
What investments did you make since the crisis, if any, to adapt to the pandemic and beyond?
Do you self-manage your store’s network security or outsource?
Is your network technology standardized across all stores (corporate and franchisees’)?

Do you operate a cloud POS system?
Have any of your stores suffered internet downtime in 2020?
Do you store-and-forward payments when the internet connection goes down?
Does your WAN run VPN tunnels?

Do you have full visibility into your stores’ network application traffic?

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  • Cellular Failover
  • Family-friendly Wi-Fi
  • Next Gen Firewall
  • Application Visibility and Control
  • Intrusion Prevention System
  • Network Quality of Service Control
  • Traffic Segmentation
  • Internal and External Vulnerability Scans
How confident are you in the security and resiliency of your stores’ networks?
How familiar are you about Netsurion?