Revenue Operations Manager

Summary

We are looking for a passionate, energetic Revenue Operations Manager! This is a great career opportunity with room to ultimately direct the full scope of sales operations and enablement at the company. The role will entail building, driving, and owning key processes and providing operational support for our Chief Revenue Officer, SVP of Marketing, and the entire Sales and Marketing organization. In this role, you will report to our SVP of Marketing and lead cross-functional projects with Sales, Marketing, Product, Finance, and Legal. 

Primary Job Responsibilities

• Process Improvement and Adoption
  • Define/document/implement channel operational processes (e.g. pricing, quoting, deal registration, partner onboarding)
  • Partner with cross-functional teams to inspect sales process quality and prioritize/drive improvements
  • Develop a deep understanding of the business and drive processes to maintain CRM data integrity
  • Develop/deliver weekly training sessions for sales to enable the team on system usage, product knowledge
• Sales Strategy and Analysis
  • Prepare and track Key Performance Indicators (KPI) related to overall sales performance (e.g. bookings, pipeline)
  • Support alignment/maintenance of territories and quota allocation among all sales channels/teams
  • Assist sales leaders with ad-hoc operational projects
• Sales Infrastructure and Tools
  • Coordinate with internal and external technology owners to maintain and enhance our tools (e.g. Salesforce)
  • Manage/recommend enabling technologies and workflows, including CRM, CPQ, PRM for sales teams
  • Own process and data hygiene enforcement for CRM data

Competencies

• Customer Focus
• Critical thinking and information assessment
• Quality of work and productivity
• Effective Communication
• Cooperation and working well with others
• Team Leadership

Technical Requirements

• Proficient in Salesforce as a power user and fluent in CRM administration and reporting
• Proficient in Office365 software, especially PowerPoint, Word, Excel
• Proficient and capable of analyzing sales performance and have a key understanding of the sales cycle and how to influence performance based on data analysis

Education and Experience

• 4 - 6 years’ experience in sales strategy, sales operations, and/or management consulting; software industry and channel sales experience, a huge plus
• BA/BS in Business Administration or equivalent documented experience
• Organized with strong project management and ability to lead and inspire cross-functional teams
• Strong self-starter with experience in high-growth, entrepreneurial company environments
• Experience with Salesforce, channel partner portals, and related tools, certifications a plus
• Effective communication and presentation skills, with experience in providing training to sales staff, and able to develop and create effective presentations

Language Ability

Ability to read and comprehend instructions, short correspondence, and memos in English. Ability to write correspondence. Ability to effectively present information in one-on-one and small group situations to other employees of the organization.

Work Environment

This job operates in a professional atmosphere with responsibilities working from home and working from the office as required by management. There are times when you will be required to be alone in the office to perform essential duties.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to use hands, handle, or feel. The employee is required to stand; walk; sit; reach with hands and arms; stoop, kneel, crouch, or crawl and talk or hear. The vision requirements include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. Prolonged periods sitting at a desk and working on a computer.

Position Type/Expected Hours of Work

This is a full-time position. Standard office hours are Monday through Friday, 8:30 a.m. to 5 p.m. Expected work hours may vary.

Location

USA

Netsurion is an equal opportunity employer. Qualified applicants are considered for employment without regard to race, color, age, national origin, religion, marital status, sex, sexual orientation, gender identity, gender expression, genetics, disability, protected veteran status or any other basis prohibited by applicable law.