Achieve Digital Transformation Without Compromising Business Continuity and Data Security at All of Your Restaurants
How Fast Casual and Quick Service Restaurants innovate while protecting the brand and profitability with a software-defined branch network (SD-Branch)
In order to stay competitive while catering to new generations of hyper-connected patrons, Point-of-Sale (POS) technology is being pressured to constantly innovate. Online ordering and digital menus are helping streamline operations while improving customer experience. Cloud-connected IoT devices such as CCTV and thermostats are part of the evidence of those innovations taking place, which when combined with big data analytics, help further improve customer experience. We’ve seen the advent of self check-out kiosks, RFID technology, and digital wallets, plus Wi-Fi is becoming critical for efficient inventory management.
These innovations come with risks that are not to be easily tolerated by the tech-savvy franchisor. A heavily leveraged network that is increasingly reliant on optimal performance and uptime is a disaster waiting to happen if it is not properly secured and monitored. The impact of downtime can seriously damage short term revenue but also brand reputation (long term revenue).
This whitepaper will guide you through four key IT challenges that fast casual and quick service restaurant franchisors are facing when leading the digital transformation of their brands and how SD-Branch is helping them overcome obstacles while keeping costs down.