Monitoring event logs from workstations provides two important benefits. Firstly, it saves money by adopting a proactive approach to supporting end users. Problems that can end up in calls to the help desk can often be avoided or fixed more quickly. This enhances the productivity of end users and reduces the cost of IT operations. Secondly, monitoring workstation logs enhances the overall security of your organization.
The problem lies in the sheer volume of data that must be analyzed which renders manual monitoring completely impractical. On the other hand, if you don’t monitor workstations at all, you are exposed to security risks, higher cost of administration, lost productivity and user frustration. Rather than adopt an all or nothing position, these documents suggest a middle ground with automation to help justify the cost.