APC Smart-UPS

Version: Smart-UPS 3000, firmware version UPS 09.3 (ID 18).

APC Smart-UPS are trusted by millions of IT professionals throughout the world to protect equipment and critical data from costly interruptions by supplying reliable, network-grade power reliably and efficiently.

Netsurion Open XDR collects and analyzes critical events, providing administrators with information regarding Battery status, Battery details, Power status, and Configuration changes.

Netsurion Data Source Integration for APC Smart-UPS 3000 allows you to monitor the following components:-

  • Operations – Network error, Detected unauthorised user, Service stopped, Start status, Network management details, Load exceeds, Battery details, Reboot, Power status, Fan fault, Shutdown, Fault status, Battery fault, Inverter DC imbalance, Internal UPS temperature, Miscellaneous events, Critical fault, Humidity and temperature threshold and Network management status.
  • Security – Password changed, Logs cleared and Configuration change .
  • Compliance – Failed events.

After the APC Smart-UPS 3000 is configured to deliver events to the Netsurion Open XDR, the dashboards and reports can be configured into Netsurion Open XDR.

The following are the key Data Source Integration available in Netsurion Open XDR.

Alerts

Type Name Description
Security APC System – Password changed This alert is generated when user password has been changed for Network Management Card.
Security APC System – Logs cleared This alert is generated when data logs are cleared on Network Management Card(NMC) of APC Smart-UPS.
Security APC System – Configuration change This alert is generated when session management is disabled and SNMP configurations are changed
Compliance APC System – Failed events This alert is generated when NTP update fails, File Transfer and Modem dial-out fails.
Operations APC System – Network error This alert is generated when TCP/IP stack fails and DNS network error occurs.
Operations APC System – Detected unauthorized user This alert is generated when unauthorized user attempting to access SNMP interface, FTP interface and SNMP interface on APC Smart-UPS.
Operations APC System – Service stopped This alert is generated when network service and web service are stopped.
Operations APC System – Start status This alert is generated when coldstart or warmstart occurs on Network Management Card(NMC) of APC Smart-UPS.
Operations APC UPS – Network management details This alert is generated when local network management interface-to-UPS communication has been lost.
Operations APC UPS – Load exceeds This alert is generated when load exceeds 100% of rated capacity on UPS.
Operations APC UPS – Battery details This alert is generated when the following events occur – lost communication with battery packs, an external battery pack removed, battery not installed properly, internal battery temperature exceeds, battery voltage exceeds, fault exists at the battery temperature sensor and battery bus soft start fault exists on UPS.
Operations APC UPS – Reboot This alert is generated when UPS starts a reboot process.
Operations APC UPS – Power status This alert is generated when the following events occur – bypass power supply fault exists, bypass in response to an overload, in bypass for maintenance, output power is turned off, an abnormal output voltage exists, power for the outlet group is turned off, a logic power supply fault exists, power module fault exists, output has a short-circuit and power factor correction fault exists.
Operations APC UPS – Fan fault This alert is generated when the following events occur – base module fan fault exists, an electronic unit fan fault exists and system level fan fault exists.
Operations APC UPS – Shutdown This alert is generated when the following events occur – graceful shutdown in progress, started a scheduled shutdown, failed shutdown in progress or battery power is too low to support the load, if the power fails, the UPS will be shut down immediately.
Operations APC UPS – Fault status This alert is generated when the following events occur – automatic voltage regulator (AVR) relay, bypass relay, main relay, output relay, backfeed relay, phase synchronization, site wiring, EEPROM and analog-to-digital (A/D) converter fault exists.
Operations APC UPS – Battery fault This alert is generated when the following events occur – battery charger fault exists, a battery fault exists and at least one battery fault exists.
Operations APC UPS – Inverter DC imbalance This alert is generated when the following events occur – DC bus overvoltage exists and inverter DC imbalance exists.
Operations APC UPS – Internal UPS temperature This alert is generated when the internal UPS temperature exceeds the critical threshold.
Operations APC UPS – Miscellaneous events This alert is generated when the following events occur – load KVA alarm threshold violation exists, run time alarm threshold violation exists and number of extended frames increased.
Operations APC Environment – Critical fault This alert is generated when the following events occur – critical fault exists for external Environmental monitor, critical fault exists for integrated Environmental Monitor Output Relay and warning fault exists for external Environmental Monitor.
Operations APC Environment – Humidity and temperature threshold This alert is generated when the following events occur – minimum temperature, low temperature, high temperature, maximum temperature, minimum humidity, low humidity, high humidity, maximum humidity threshold violation exists for external Environmental Monitor sensor and integrated Environmental Monitor sensor.
Operations APC Environment – Network management status This alert is generated when the following events occur – Lost the local network management interface-to-external Environmental Monitoring Card communication, Lost the local network management interface-to-integrated Environmental Monitor Input sensor, Lost the local network management interface-to-external Environmental Monitor sensor and Lost the local network management interface-to-external Environmental Monitor input contact.

Documentation

The configuration details in this guide are consistent with Netsurion Open XDR 7.x and later, and APC Smart-UPS.

Download Integration guide for configuration instructions and more information.