Customer Support

Your starting point for step-by-step instructions, online help, and compliance center resources to help detect threats and streamline compliance.

Initiate alerts, reports, correlation rules, and dashboards that simplify third-party integrations and device synergies.

Navigate product enhancements and software downloads that keep your solution current and sensitive data protected.

View the extensive list of log and data sources supported via Knowledge Packs along with steps for requesting additional sources for the list.

Enhance cybersecurity and compliance skills with online training with a live instructor and convenient video training.

Address your critical security questions with user guides, articles, and technical insights from experts.

View dates in the Netsurion lifecycle to make informed decisions regarding updates, upgrades, and other changes to your solution.