Released on: December 28, 2012
Applies to Versions: 7.2 – Build 38, 64, 69

Fix for the issue where Agent service fails to start on some systems.
NOTE:This Update should only be used on the EventTracker Console/Manager system. Update ET72UA12-135 should be used for systems that have only EventTracker Agent installed on them.

Who should read this document
Customers who use 7.2 – Build 38, 64, 69


Affected software
EventTracker Agent.

Non-affected software
EventTracker Receiver, EventTracker Reports, EventTracker Alerter, EventTracker EventVault, EventTracker Scheduler, EventTracker Remote Installer, EventTracker Web.

Process to apply Update

  1. Download Update
  2. Place the Update ET72U12-135.exe in the destination computer.
  3. Execute the exe.