Released on : 28 January 2014
Applies to Version: 7.5 Build 21, 29;7.4 (All Builds)

Fix for issue where EventTracker Agent service fails to start on Windows 2000 system. Fix for issue in upgrading 64-bit agent from 32-bit EventTracker Console.

This Update should only be used on the EventTracker Console/Manager system. Update ET75UA14-019 should be used for systems that have only EventTracker Agent installed on them.

Who should read this document
Customers who use 7.5 Build 21, 29;7.4 (All Builds)


Affected software
EventTracker Agent, EventTracker Remote Installer

Non-affected software
EventTracker Receiver, EventTracker Reports, EventTracker Alerter, EventTracker EventVault, EventTracker Scheduler, EventTracker Web.

Process to apply Update

  1. Download Update
  2. Place the Update ET75U14-019 in the destination computer.
  3. Execute the exe.