Released on : 14 January 2020
Applies to Version : 9.1 (Build 19)
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Summary
Enhancement in ConnectWise Manage integration to use REST APIs

Enhancement
Ticket synchronization to EventTracker Casebook.

Who should read this document
Customers who use 9.1 build 19

Severity
Medium

Affected software
EventTracker Web

Non-affected software
EventTracker Reports,EventTracker Agent,EventTracker Alerter,Event Correlator,EventTracker Daemon,EventTracker Elasticsearch Indexer,EnterpriseActivity,EventTracker EventVault,EventTracker Receiver,EventTracker Remote Installer,EventTracker Scheduler

Process to apply Update Pre-Condition: Please apply all previously released updates before applying the below update.

  1. Download Update
  2. Place the Update ET91U20-054.exe in the destination computer.
  3. Execute the exe.