Released on : 16 May 2023
Applies to Version : 9.3 Build 5

Cumulative fixes for v9.3.

Bug Fixes

  • Windows agent is not detecting Netsurion LLC signature as a trusted source.
  • Windows agent is getting terminated in rare conditions.
  • Windows agent is unable to restore the configuration backup in rare conditions.
  • Alert email notification is not properly displayed when viewed via mobile device.
  • Parsing error for syslog over TLS with octet count framing.
  • CP-CM transfer is failing when large number of VCPs are configured with EventOMeter transfer enabled.

Who should read this document
Customers who use 9.3 Build 5


Affected software
Agent, Receiver, Web, Scheduler

Non-affected software
Reports, Alerter, Event Correlator, Daemon, Elasticsearch Indexer, Enterprise Activity, EventVault, Remote Installer

Process to apply Update

  1. Download Update
  2. Place the Update ET93U23-075.exe in the destination computer.
  3. Execute the exe.

Customers in the USA and Canada can receive support by calling Netsurion at 877-333-1433.
International customers can receive support by calling at +1-410-953-6776.
All customers can get updates at or
contact Technical Support via e-mail at [email protected].