Released on : 11 July 2023
Applies to Version : 9.4 Build 9

Cumulative fixes for v9.4


  • Reduced the frequency of geolocation DB sync with the provider (MaxMind GeoLite) to provide recent location information of IP’s reputation.

Bug fixes

  • Few alert settings and configurations were incorrectly changed after the platform is upgraded from 9.3 to 9.4.
  • Export data from EventVault explorer is failing in certain conditions.

Who should read this document
Customers who use 9.4 Build 9


Affected software

Non-affected software
Reports, Alerter, Agent, Receiver, Scheduler, Event Correlator, Daemon, Elasticsearch Indexer, Enterprise Activity, EventVault, Remote Installer

Process to apply Update

  1. Download Update
  2. Place the Update NS94U23-013.exe in the destination computer.
  3. Execute the exe.

Customers in the USA and Canada can receive support by calling Netsurion at 877-333-1433.
International customers can receive support by calling at +1-410-953-6776.
All customers can get updates at or
contact Technical Support via e-mail at [email protected].