Released on : 08 August 2023
Applies to Version : 9.4

Cumulative enhancements and fixes for v9.4


  • Ability to specify exceptions to process termination in Windows Agent by providing process hash or IP address.
  • Enhancements in the Windows Agent versioning scheme to reflect the full version.

Bug fixes

  • Audit logs are not getting generated for removal of systems from Non-reporting systems view and from Agent Management Tool.
  • Export of archive-based search results does not work in rare occasions.
  • Time Zone names are not proper in the system report in certain conditions.
  • User is unable to export the refined data in EventVault Explorer from Collection Master for a Collection Point.
  • Data volume button is missing in EventVault Explorer.
  • EtaDataDispatcher utility is getting terminated frequently post update NS94U23-012.

Who should read this document
Customers who use 9.4 Build 9


Affected software
Agent, Receiver, Web

Non-affected software
Reports, Alerter, Scheduler, Event Correlator, Daemon, Elasticsearch Indexer, Enterprise Activity, EventVault, Remote Installer, Event Correlator

Process to apply Update

  1. Download Update
  2. Place the Update NS94U23-014.exe in the destination computer.
  3. Execute the exe.

Customers in the USA and Canada can receive support by calling Netsurion at 877-333-1433.
International customers can receive support by calling at +1-410-953-6776.
All customers can get updates at or
contact Technical Support via e-mail at [email protected].