Salesforce
Version: Salesforce Lightning Platform.
The Salesforce Lightning Platform delivers tools and services to automate your business processes, integrate with external applications, provide responsive layouts and more.
Netsurion Open XDR monitors the activity occurring in Salesforce like user logon/logoff, API, URI, Report and Document Events. Netsurion Open XDR helps you to visualize the Salesforce activities in the dashboard. Netsurion Open XDR triggers alert whenever the User login fails, and content transfer occurs.
Netsurion Data Source Integration for salesforce allows you to monitor the following components.
- Security – Login and logout activity by users, Insecure external asset events
- Compliance – Content transfer details, Document attachment downloads
- Operation – Apex Events, API events, URI Events, and Visualforce events.
After the Salesforce Lightning Platform is configured to deliver events to the Netsurion Open XDR, the dashboards and reports can be configured into Netsurion Open XDR.
The following are the key Data Source Integration available in Netsurion Open XDR.
Alerts
| Type | Name | Description |
|---|---|---|
| Security | Salesforce – Login failure | This alert is generated when logon fails. |
| Security | Salesforce – Insecure external assets | This alert is generated when assets include images or videos accessed by users over an insecure HTTP protocol. |
| Compliance | Salesforce – Content transfer | This alert is generated when any content transfer events occurs, such as downloads, uploads, and previews. |
| Compliance | Salesforce – Document attachment downloads | This alert is generated when any documents and attachments are downloaded. |
Reports
| Type | Name | Description |
|---|---|---|
| Security | Salesforce – User login details | This report provides details about your organization’s user login-logout history. |
| Operations | Salesforce – Apex event details | This report contains details about callouts (external requests) during Apex code execution, Apex classes that are used and details about triggers that fire in an organization. |
| Operations | Salesforce – API events detail | This report provides details about your organization’s web services API activity and REST-specific requests. |
| Operations | Salesforce – Document attachment downloads | This report contains details of documents and attachments that are downloaded. |
| Operations | Salesforce – URI event | This report provides information related to user interaction with the web browser UI. |
| Operations | Salesforce – Visualforce event details | This report contains details of Visualforce requests. Requests can originate from the browser (UI). |
| Compliance | Salesforce – Document attachment downloads | This report contains details of documents and attachments that are downloaded |
Documentation
The configuration details are consistent with Netsurion Open XDR 9.x or later, and Salesforce Lightning Platform.
Download Integration Guide and How-to Guide for configuration instructions and more information.