Salesforce

Version: Salesforce Lightning Platform.

The Salesforce Lightning Platform delivers tools and services to automate your business processes, integrate with external applications, provide responsive layouts and more.

Netsurion's Open XDR platform monitors the activity occurring in Salesforce like user logon/logoff, API, URI, Report and Document Events. Netsurion helps you to visualize the Salesforce activities in the dashboard. Netsurion's Open XDR platform triggers alert whenever the User login fails, and content transfer occurs.

Netsurion Data Source Integration for salesforce allows you to monitor the following components.

  • Security – Login and logout activity by users, Insecure external asset events
  • Compliance – Content transfer details, Document attachment downloads
  • Operation – Apex Events, API events, URI Events, and Visualforce events.

After the Salesforce Lightning Platform is configured to deliver events to the Netsurion's Open XDR platform, the dashboards and reports can be configured into Netsurion's Open XDR platform.

Some of the Data Source Integrations available in Netsurion are listed below.

Alerts

Type Name Description
Security Salesforce - Login failure This alert is generated when logon fails.
Security Salesforce - Insecure external assets This alert is generated when assets include images or videos accessed by users over an insecure HTTP protocol.
Compliance Salesforce - Content transfer This alert is generated when any content transfer events occurs, such as downloads, uploads, and previews.
Compliance Salesforce - Document attachment downloads This alert is generated when any documents and attachments are downloaded.

Reports

Type Name Description
Security Salesforce - User login details This report provides details about your organization’s user login-logout history.
Operations Salesforce - Apex event details This report contains details about callouts (external requests) during Apex code execution, Apex classes that are used and details about triggers that fire in an organization.
Operations Salesforce - API events detail This report provides details about your organization’s web services API activity and REST-specific requests.
Operations Salesforce - Document attachment downloads This report contains details of documents and attachments that are downloaded.
Operations Salesforce - URI event This report provides information related to user interaction with the web browser UI.
Operations Salesforce - Visualforce event details This report contains details of Visualforce requests. Requests can originate from the browser (UI).
Compliance Salesforce - Document attachment downloads This report contains details of documents and attachments that are downloaded

Documentation

The configuration details are consistent with Netsurion's Open XDR platform version 9.x or later, and Salesforce Lightning Platform.

Download Integration Guide and How-to Guide for more information and to configuration instructions.

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